sl-now-playing

Frequently Asked Questions

Here you can find answers to common questions about TEKIZMO – SL Now Playing.


What is SL Now Playing?

SL Now Playing connects supported media playback on your Windows PC with Second Life.

The SL Now Playing PC Application detects available media information and communicates with your paired Second Life HUD.


Do I need the PC Application?

Yes.

The SL Now Playing HUD requires the SL Now Playing PC Application to receive media information from your computer.

You can download the PC application through the Download option provided by your SL Now Playing HUD.

PC Application Guide


Why does Windows warn me about or block SL Now Playing?

SL Now Playing is currently an unsigned Windows application.

Microsoft Defender SmartScreen may display an “unknown app” warning when starting the installer.

On some Windows 11 systems, Smart App Control may block SL Now Playing completely.

SmartScreen normally provides a More info → Run anyway option.

Smart App Control does not provide a Run anyway option for an individual blocked application. If Smart App Control blocks SL Now Playing, you may need to change your Smart App Control settings in Windows Security before the application can run.

For detailed instructions, see:

Troubleshooting


Do I need to keep the PC Application running?

Yes.

The PC application must be running while you want SL Now Playing to receive media information from your computer.

You can close it whenever you are not using SL Now Playing.


Do I need to pair the HUD every time?

Normally, no.

Once your HUD and PC application have been successfully paired, you should not need to repeat the complete pairing process every time you use SL Now Playing.

If a new pairing becomes necessary, SL Now Playing will require you to complete the pairing process again.

Pairing Guide


Can I use SL Now Playing on another computer?

SL Now Playing may require a new setup when moving to another computer.

Use the official SL Now Playing download process and follow the setup instructions on the new computer.

Depending on your existing activation, additional steps may be required.


Can I share SL Now Playing with another person?

No.

Your copy of SL Now Playing and its associated access are intended for the purchaser.

Do not distribute the SL Now Playing HUD, PC Application, download access or other product components to other users.


Can I unpack SL Now Playing more than once?

Yes.

Keep your original SL Now Playing Unpacker in your inventory.

You can attach it and click UNPACK again whenever you need a fresh copy of the included SL Now Playing items.


What happens if I delete my HUD?

If you still have your original Marketplace delivery, simply use the Unpacker again.

If you no longer have the original delivery, use the available Second Life Marketplace redelivery option for your purchase.


No.

Download links generated by the HUD are temporary and expire after approximately 5 minutes.

Simply return to your SL Now Playing HUD and request a new download.


No.

The temporary download link is intended for one-time use.

If it has already been used or has expired, request a new download through the HUD.


Does SL Now Playing work without an internet connection?

No.

Communication between the SL Now Playing HUD, PC Application and SL Now Playing service requires an active internet connection.


Which music players are supported?

SL Now Playing supports compatible media players, applications, browsers and playback sources.

Compatibility and the amount of available track information may vary between sources.

See the current information here:

Supported Players


Does SL Now Playing support YouTube?

Yes.

YouTube playback is supported through the SL Now Playing browser integration.

For best results, the required Browser Bridge should be installed and active when using supported browser playback.

See:

Supported Players


Why does some media show less information than other media?

SL Now Playing can only use information made available by the player, browser or playback source.

Some applications provide complete track information while others may provide only limited information.

This does not necessarily mean that SL Now Playing is malfunctioning.


Will SL Now Playing receive updates?

TEKIZMO may provide updates to improve compatibility, features, stability or security.

Information about important updates will be provided through the appropriate TEKIZMO channels and documentation.


Do I have to buy SL Now Playing again for an update?

Normal product updates are not intended to require purchasing the same product again.

If an update requires special steps, instructions will be provided by TEKIZMO.


Is my music streamed through TEKIZMO?

No.

SL Now Playing is designed to work with information about the media you are playing.

It does not stream the music itself from your PC to Second Life.

For more information about data handling:

Privacy Policy


Where can I find the full documentation?

You are already in the official SL Now Playing documentation.

Return to the documentation home page:

SL Now Playing Documentation


I Still Need Help

Check the troubleshooting guide first:

Troubleshooting

If the problem remains:

TEKIZMO Support


← Troubleshooting Documentation Home Support →

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